/ CUSTOMER INFORMATION

Shipping Policy

Accurate delivery details help your sweets reach the right place. Review the shipping amount in your order summary.

Delivery address

Provide the recipient’s name, reachable phone number, full street address, city, state and pincode. For bulk or event orders, include the required delivery location and date in your enquiry.

Shipping charges

Shipping charges and any available free-shipping offer are shown in the order summary before payment. The amount for your order is the amount displayed at checkout.

Preparation and dispatch

Orders move through payment verification, confirmation, packing and shipping. Dispatch and delivery depend on availability, the destination and courier arrangements. Contact customer care for an estimate if your order is needed for a particular occasion.

Tracking your parcel

View your order in My Area for its latest status. Courier and tracking information appear when added to the order. Courier delays or disruptions can affect delivery estimates.

Receiving your sweets

Check the parcel when it arrives and contact customer care if there is damage or a missing item. Follow the product’s storage instructions and best-before information. Report an incorrect address or delivery concern promptly so the team can review the options.